Refund policy
At Brotherz Outdoorz, we strive to provide you with high-quality products. However, if you are not completely satisfied with your purchase, we offer a refund within 14 days from the date of purchase.
To be eligible for a refund, please ensure the following conditions are met:
- The item must be unused, in its original packaging, and in the same condition as when you received it.
- Proof of purchase, such as a receipt or order number, must be provided.
- The return must be initiated within 14 days from the date of purchase.
Please note the following guidelines:
- Refunds will be issued to the original payment method used for the purchase.
- Shipping costs associated with the return will be the responsibility of the customer, unless the return is due to a product defect or error on our part.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If the return is approved, the refund will be processed within [insert number of days] and credited back to your original payment method.
Please contact our customer support team at brotherzoutdoorz@gmail.com to initiate a return or if you have any further questions regarding our refund policy.
We appreciate your business and are committed to ensuring your satisfaction with Brotherz Outdoorz.